Ricochet360 | Reviews and Pricing | 2024
Ricochet360 is a cloud phone system and progressive dialer with an optional CRM backend. Its advanced plans include features like ringless voicemail, texting, and inbound IVR.
Ricochet360 was founded in 2010 and is headquartered in El Segundo, CA. Their company is Speed to Contact, though they work mostly under the Ricochet360 brand.
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Your Reviews
Ricochet360
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 100% |
Best Features
TBD
Biggest Pitfalls
TBD
Ricochet360 Pricing*
- $162/mo for Booster
- $210/mo for Galaxy
- $15/mo for Desk Phone Only
- Minimum $585/mo spend
- Discount for paying annually
The Booster plan at $162/mo per user and includes the Ricochet CRM, the progressive dialer and tools like call recording, local area code calls, and voicemails.
The Galaxy plan is $210/mo per user and adds ringless voicemail, text messaging, social media integration, and “gamification”.
There is a $585/mo minimum spend, meaning it is designed for multiple users.
There are also onboarding fees.
*This is current to the best of my knowledge at the time of this writing. Contact the vendor directly to check current prices, discounts, and terms.
My Personal Recommendation
Review still in progress!
Ricochet360 Videos
We feel misled and tricked into signing a contract for a service that does not meet our needs or match the expectations set during the sales process. Many of the features we were told would be included were either missing or required additional costs, which was never disclosed upfront.
To make matters worse, despite our numerous concerns and the system’s clear negative impact on our business, the company has refused to release us from the contract early. Their rigid enforcement of the agreement only compounds the frustration.
We gave this platform every opportunity to succeed, but it simply didn’t work for us. I urge anyone considering this service to think twice and avoid signing a contract with them. If you value transparency, efficiency, and a service that truly works as advertised, look elsewhere.